Services

Many owners mistakenly believe their pets must be taken to the veterinary only when they are ill. However, through preventive veterinary care we can get much done to prevent diseases, not just getting treatment when it appears.

You must take into consideration that many exotic animals reveal symptoms only late in the disease, making it more difficult to deal with. A good preventive monitoring is the best guarantee to keep our animal’s good health.

This service includes diagnosis, treatment and monitoring of the diseases affecting the animal’s organs: respiratory, cardiac, digestive and renal systems; endocrine disruptions, hematic, infectious and multisystemic alterations.

‘Animales Exóticos 24h’ opts for specialised hospitalizations for these species exclusively. Furthermore, we established different rooms for different and specific purposes.
Our patients are monitored 24 hours a day by the clinic’s staff, so they can return home as soon as possible.

Additionally, to improve the exotic emergency service we have an intensive care unit.

It is a relatively inexpensive non-invasive diagnostic technique, which provides much information.
Many people think only bone tissue can be detected with x-rays, but much information about soft tissue can be obtained too.

It is, above all, a critically important tool for trauma diagnosis, but it is also essential to detect thorax and abdominal pathologies.

Currently ‘Animales Exóticos 24h’ has the newest technology of digital development, which allows a better and faster image display.

Our x-ray equipment has been chosen among many for its suitability for exotic species. It can also be into a portable device, which allows home visits if necessary.

The clinic has its own laboratory for all kinds of sample analysis. Sometimes is necessary to take samples from faeces, urine, blood, cytologies, etc.

Having a laboratory of your own accelerates the process of diagnosis, so the appropriate treatment can be started as soon as possible, therefore avoiding unnecessary waiting. This way we can monitor its development, in order to prevent any complication.

Furthermore, for more complicated samples we have the collaboration of external laboratories, which help during certain processes.

Many times the Internet offers incorrect information, or at least information that leads to improper interpretation.

In order to avoid this current information overload our centre offers specialised advice about handling routines, diets, sanitary controls, adaptation of facilities and environmental enrichment for any kind of animal species.

‘AnimalesExóticos 24h’ supports the great work these associations and sanctuaries carry out. This is why, if you work for any of these associations, you can contact us, so we can meet personally and start collaborating with our working any way we can.

Furthermore, we have a big multipurpose room at your disposal for informative talks, where we can raise awareness together about the importance of animal care and respect.

Few centres treat exotic animals exclusively, but this clinic has a pioneering service in Spain, where there is a specialist veterinarian 24 hours a day.

There is no need to wait or make a phone call, the veterinarian will be present at the clinic 24 hours a day.

The same facilities, technology and customer service day or night, during weekdays, Saturdays, Sundays and holidays.

Aggressive behaviour, bad habits and boredom due to the lack of stimulus are, among others, the most common problems we encounter.

Our pets have their own language, which we often cannot interpret. To do so we have an experienced animal behaviour professional.

As exotic animals specialist we also look after the health of venomous species.

For the animal’s security and for our own, we have experts in handling these types of species.

For this service is necessary to request a prior appointment.

We have a fully equipped operating room with inhalation anaesthesia adapted for smaller species too.

There are always two veterinarians performing surgery; the surgeon and the veterinarian in control of the anaesthesia and the patient’s vital signs.

Rabbits and small rodents suffer many problems in their oral cavity, given the continuous growth of their teeth. Problems which are increased due to inadequate diets, traumatism o genetic malformations. These animals suffer oral diseases, malocclusion and derived intestinal problems.

‘Animales Exóticos 24h’ has all the necessary specialised dental equipment and instruments to treat these problems.

‘Animales Exóticos 24h’ has a specialised neonatology service for these kind of species; which includes egg incubation for birds and reptiles, pregnancy diagnosis for mammals and care for the first days of life.

Our clinic has a fully equipped and air-conditioned room for courses and conferences.

Use it for your courses or lectures. Please call us and check our fees.

If you cannot take your pet with you during your holidays, or if you cannot take care of and medicate them at home, we have this service at your disposal. This service where we will take care of your pet is completely separate from the hospitalisation and clinic area.

Please call and ask us without obligation.

We have a specialist, one of the few veterinarians which has entirely focused his professional career towards this field and is dedicated exclusively to it.

We have a complete endoscopic equipment, which allows us to explore the animal’s interior without any discomfort for the patient.

This service is used for inpatients and referrals from other clinics.

El TAC es de especial relevancia en el diagnóstico de enfermedades en las que las pruebas más sencillas, como las radiografías o la ecografía, no ofrecen suficiente información para el diagnóstico o para la planificación del tratamiento. Es especialmente útil en casos de enfermedad dental en conejos, cobayas y chinchillas, problemas ortopédicos o enfermedades pulmonares. El TAC suele requerir una breve anestesia, ya que es importante que el paciente se mantenga inmóvil durante la adquisición de imágenes.

Este servicio se realiza físicamente fuera de nuestras instalaciones bajo la supervisión directa y anestesia de nuestro personal. Animales exóticos 24h  confía en distintos centros que ofrecen este servicio que nosotros consideremos los mejores preparados para atender animales exóticos que exigen rapidez y precisión durante las pruebas de TAC.

Por nuestra experiencia en la clínica, atención 24H, instalaciones y formación especializada estamos en condiciones de atender aquellos casos complicados que nuestros compañeros veterinarios necesiten consultarnos y referirnos.

Asesoramos y acompañamos en el diagnóstico, además de ofrecer nuestras instalaciones para cirugías, hospitalizaciones, etc. Buscamos ayudarte para dar el mejor servicio veterinario a tus clientes, reforzando su confianza en tu buen criterio y asegurando su fidelidad hacia ti.

Detalles del caso

Para ayudarnos a manejar el caso, y sobretodo no repetir pruebas ya realizadas si es posible, lo ideal es recibir los resultados de todas las pruebas realizadas así como tratamientos administrados y la respuesta del animal si la hubiese tenido.

Nos puede enviar esta información con todos los detalles del nombre del propietario, por correo electrónico.

info@animalesexoticos24h.es

En caso de emergencia, el documento de remisión lo puede traer el propietario o veterinario en mano, pero en la medida de lo posible preferiríamos recibirlo con antelación para brindar una atención clínica personalizada y adaptada a su patología desde el primer momento.

Contacto con los propietarios

Lo ideal es que el primer contacto con nosotros sobre la mascota sea a través de su veterinario y no de los propietarios, con el fin de asegurarnos de que se trata de un caso remitido y la urgencia que requiera la cita. Esto evita cualquier confusión acerca de si se trata de una verdadera remisión o un cliente que busca una segunda opinión sin haber informado a su veterinario habitual.

En el caso que el propietario desee programar una cita o solicitar cualquier información, deben llamar al 912207227.

We have enough supply, from our internal stock and from collaborating partners, to make blood transfusions when any of our patients needs one.

Our hospitalisation service for exotic animals has adequate space for big animals, which includes everything needed for their comfort while their pathologies or illnesses are treated.

In our day to day we visit patients from sanctuaries, associations, collaborating partners, etc.

These experiences are positive for everyone, as we get to see these animals in their usual environment, analyse them and keep on learning; while they can easily receive our services.

Laser therapy, or photo-biostimulation, uses specific wavelengths of light to produce therapeutic effects. These effects include shorter healing times, pain reduction, increase of blood circulation and swelling reduction.